Excerpted From McCauley's Marketing Manifesto
http://www.freepublicitygroup.com/marketing_manifesto.html
There has been a great deal of talk lately regarding whether it even makes sense to approach traditional journalists anymore when attempting to create publicity for you, your product or your service. The answer to that question is found in the client profiles you create. That being said, if you find that you must necessarily pursue this as part of your marketing strategy, I offer the following from McCauley's Marketing Manifesto, Section H, Media - Traditional Journalists:
MEDIA – TRADITIONAL JOURNALISTS
1. The media does not care about your product or your service
a. This is because the media is interested in news
2. The media really has no reason to care about your product or your service
a. This is because the people in the media are paid to report news. A sales pitch does not qualify as news.
3. The media WILL begin to care about you, your product or your service ONLY if you present something that has real news value
a. Real news value can mean many things at different times. Even if your message has real news value, it is always up to THEM to decide how this will be judged and how important it might be to their slice of the mind of the public. It is not up to you. Don’t bug them. Feed them quality information instead and be patient. Demonstrate that you know your subject and that you are a real professional. Don't call us, we'll call you is a good rule to keep in mind.
b. You will be forced to jump through their particular hoops if you hope to get coverage. Every one of these will have a different set of hoops. However, media people are accustomed to getting ‘pitches’ so, learn how to pitch effectively.
c. That being said, a 'pitch' to a journalist is NOT the same as a 'sales pitch'. They are two completely different things. This too is an art form with a huge learning curve. If you do not know the difference, don't even attempt it. I will say it again - traditional journalists are not paid to listen to sales pitches; they are paid to report news that is important to the public.
4. Traditional journalists, though still important, are not AS important as they once were.
a. If your potential buying profiles are still watching TV, listening to radio or reading newspapers and magazines, then you will need to learn to pitch well as you will necessarily need to get coverage in tv, radio, newspapers and magazines. If your potential buyer is using the Internet exclusively, concentrate your efforts there instead. Due to the move by journalists to the Internet, (and if placed properly), your message will be picked up by default. Remember that it is always best to create relationships with the media and not to be perceived as a huckster. (See 'The End Of An Era' located in the articles section of this site"
b. 'THE MEDIA' is not a thing. The media is a group that is comprised of real, live human beings. Remember that always. Treat them with courtesy, dignity and respect as you would anyone else. They are busy people and you must respect their time.
5. A media release is a one time, very directed news communication tool with a time limit
a. Never use a cookie cutter release. Never use someone else's release as a model. You will be seen to be like that guy in the bar - you know the one - the guy that goes from table to table saying exactly the same thing to every girl in the place, hoping to get lucky with someone - anyone. Using someone else's release as a model is like asking someone if you can read a letter they wrote to their girlfriend, copying it and then sending it to YOUR girlfriend. The results will be pretty much the same.
b. A media release may or may not directly create sales. Usually not. The purpose of the media release is to help create the 'buzz'. The buzz creates the sales. The media release is a vital component of the strategy and should be treated as such. If anyone tells you anything different, run away, run away.
6. The Internet is fast replacing traditional media (duhh)
a. There are two types of improvement models:
Constructive: This is where a new idea improves upon an existing model in some way, leaving the existing model in place
Destructive: This is where a new idea completely replaces the old model, rendering it obsolete.
The Internet could be said to be a destructive form when applied to traditional media. Though this will not happen immediately, the Internet will eventually most likely completely replace tradtional media. Newspapers are really feeling the heat now. Radio is not far behind.
For now, depending upon your target profiles, you may need to use both the Internet and traditional media. Don't ignore either. It is your specific profiles that will determine which should be used and in what ratios.
Posted by Don at Free Publicity Focus Group
Friday, August 28, 2009
Getting The Attention Of The Media
Saturday, February 14, 2009
The Most Powerful Marketing Strategy You Will Ever Use
First, allow me to preface this by stating that I am not the bragging type. I am, however, very confident that I do know my subject. My subject is, of course, marketing.
Since 1977, I have personally built 3 service businesses in the 'real world' from nothing; all very successful. I spent no money whatsoever on advertising or marketing. I have consulted with hundreds of businesses and have helped them build those businesses. I have been there and I have done that. What I am about to show you will, if implemented and used consistently, allow you to build whatever business you own faster and more efficiently than you dreamed possible. Not only can you do this; anyone can do this.
This technique lies at the very core of many of the successful business ventures I have been involved in since the beginning. Let us begin by considering:
The Key Factor
Every successful marketing professional knows that referral marketing is the most effective method to use when marketing a product or service.
If someone gets a referral to some product or service from one of their friends, they will pass by every other form of advertising offered them and knock themselves out to seek out and find what their friend has recommended. If a friend recommends a website, they will go there. If a friend tells them a particular book is quite good, they will spend the money to check it out without hesitation. (Did you see yourself there for a moment?)
This is because most people believe their friends will not lie to them, jerk them around, yell at them, blink at them, try to trick them into hitting a buy button or use any other slick marketing tactic on them. If their friend tells them something is worthwhile and relevant, they will often seek it out immediately in absolute trust and will most likely purchase it. Those of us in the marketing game know that a referral is like pure gold, for a referral is pre-sold. It is often money in the bank. The credibility that lies at the heart of successfully marketing anything is inherent in the referral process.
However, referrals are sometimes hard to come by. We often forget to ask. The referrals you get most likely come sporadically. We would love to have a mailbox full of referrals every day, wouldn't we? But that seldom happens (for most of us). Most of us treat referrals as a hit or miss proposition. Wrong.
Be aware that there is a method that can create an ongoing, unlimited stream of referrals. This method outperforms any other method I have come across in 30 years of creating marketing and publicity plans for my clients. That method is to use gifting to create publicity, awareness and, most importantly, referrals. In a nutshell, here is how it works.
The Method
* You, as owner, offer a gift of real and lasting value at no charge
* You allow the gift to be passed to others
* You brand the gift
* You then publicize the gift itself
The end result is that your gift can go ‘viral’ and create a massive amount of free publicity for your practice or business, a huge amount of awareness and a virtual landslide of new referrals. Done properly, it works every time. It almost never fails. However you will find many people who don’t experience success.
I Tried That! It Didn't Work!
I have found that there are two broad reasons why this methods does not work for some people.
a. Many marketing companies and professionals use gifting. However in my opinion, it is used in the wrong way. A gift should be just that - a gift. It should have no strings attached. Giving a coupon or discount as a gift creates precisely the opposite effect you might wish to achieve by using a gift. It is an advertisement disguised as a gift. Trust is essential in the marketing process. If you are perceived to using any form of trickery or dishonesty, you will be quite dead in the proverbial water.
The minute you do this, your potential buyer sees right through the tactic. A REAL gift, given without any strings attached or any forced action, is greatly appreciated. Don't dress up an advertisement as a gift and expect any real results. You might as well give away those silly branded pens or calendars with your name on them.
b. Another primary reason most gifting strategies fail lies in the perceived VALUE of the gift itself. Hey, who needs another book about social security? Or a free report about gold? These gifts most likely generate some names, but really provide no value whatsoever. That information is available everywhere, always and at no charge. Do these types of 'gifts' provide any real value? Is this something people will knock themselves out to pass along to their friends?
People who use these types of strategies are collectors of names, not marketers. They are playing numbers. Marketers want the names of those who have a real interest in their product or service. Don't fool yourself into thinking you are experiencing success if you are collecting names. You can get names from a phone book. Very few of those names in the phone book will be interested specifically in your product or service. This is why advertising to the masses pulls such low numbers in regards to actual results.
What Will Work For Me?
The gifting strategy will work every time, but only if the gift meets the following test. The gift:
* must provide REAL value,
* must be something that is not generally or widely available elsewhere
* there must be a PERSONAL CONTACT involved in the exchange of the branded gift.
If your gift meets those three simple criteria, you mostly likely will be successful.
Hopefully, you have done the research to understand your potential client or customer. You know who they are, you know where they are, you know how many there are and you know how they prefer to receive their information. Most importantly, you need to know what they want, and you need to give it to them in the way they prefer.
If you know what they want, give them a gift that satisfies their own perception of their needs. Give it freely. Give it without obligation. Brand the daylights out of it and encourage them at every step to pass the thing along.
Then publicize the gift.
The end result is the best anyone marketing a product or service can hope for. The gift opens the door in such a way as to create good will. It sets the stage for allowing your potential buyers to see that you do have their best interests at heart - that you are not trying to trick them into buying something or signing up for something. You are providing something of real value at no cost.
Publicizing the gift itself is what makes this work, as this plays on the desire to obtain something of real value at no charge. If the gift truly helps the receiver solve a real problem, the ‘PR value’ is enormous.
How Does This Method Work?
a. You, as owner, give a gift, (a gift of real value, with no strings attached). Brand that gift with your own unique brand. Once the potential buyer sees there are no strings attached, no tricks involved, they WILL pass that gift along. The fact that the gift has your brand attached is not a from of coercion or trickery. Your message goes with the gift, and brings into play all that referral marketing offers.
b. You then publicize the fact that the gift is available only from you. You do this using the media, the Internet, your clients lists – any way you have available to you.
It is ridiculously simple. It is extremely effective.
What Is The ‘Downside’ To Using This Strategy?
The downside, if there is one, is that the gift may not lead directly to new client. That, I suppose we could say, is a downside. But to that I say, so what? Your message has gotten into the hands of another potential client in a very favorable, non intrusive manner, you have created good will, you have shown yourself to be mega professional and you have created the opportunity for that impression to be passed along to many other people. Your primary goal here is to position yourself as someone who has the best interests of others at heart, and to demonstrate your willingness to help others.
The gifting concept incorporates all of the best marketing stragies one can use, rolled up into one neat little package. It creates awareness, very positive publicity and allow your message to perhaps go viral. It is the best of all worlds.
For more visit www.freepublicitygroup.com
Friday, January 16, 2009
Stupid Marketing Tricks Part VIII - The Cleaver Advertising Agency
Today is Hugh Beaumont's birthday (the actor who played the Beaver's father). Yesterday I was accused of 'spamming' because I mentioned my website address in a post on a discussion group for crying out loud. I also signed up for yet another social networking site. Now, you might ask, how do all of these things tie together in my own mind? In answer, I offer the following.
Stupid Marketing Tricks - Part VIII - The Cleaver Advertising Agency
Newspaper, radio, tv and magazines are suffering massive meltdowns. The revenue is drying up. The publishing business is not far behind. Why is this so? I call it the 'Ward Cleaver Syndrome'.
Back in the late 50's and early 60's print media used to run ads that featured Dad sitting at the head of the dinner table, dressed in a crisp white shirt and skinny tie and smoking his pipe, smiling cluelessly. Mom was always serving up something like a perfectly cooked turkey in her beehive hairdo and A-frame dress, while the kids sat in their plaid shirts, buttoned up completely to the top, with a napkin sticking out of the top, sprouting their cowlicks proudly and licking their little chops. The background was normally greenish and the headline was always shouting something like 'My Family Deserves Only The Best!'
This is the year 2009. Those days are gone. However, the people who created those ads are not. And, unfortunately, many of them still want to run things.
When I listen to or read some of the rants, wails and comments of the big dogs in these industries, I get the impression that they are most likely sitting in a 50's style backyard bomb-shelter, typing it out on a Royal typewriter, or perhaps broadcasting their message using a tube style ham radio. ('Gee Beav, I guess things are changin' huh?')
Not in their world. In this, the real world.
Marketing is now 'social' in nature. 'Social' is a term that loosely means 'NO GATEKEEPERS'. It is a free exchange of ideas and information. As I have mentioned hundreds of times, you, as an individual, are on a completely level playing field against corporations that have millions in their advertising budget. You are equal. This is fantastic news for you. This is bad news for them.
This opens up a whole new can of worms, filled with both good worms and bad worms. China be damned - the Internet is all about free people and free exchange. Some of the newspapers, magazines, radio and television moguls don't like the free exchange of information. Free exchange means they have nothing to sell. Bloggers can now destroy companies. Google and Amazon are making their moves to take over the world. Blah, blah, blah.
It is only the Cleavers of the world who are getting upset, because their tightly controlled little world is crashing down. You can hear the desperation in every word they speak. The fear is as thick as the maple syrup on Mrs. Cleaver's pancakes. They are losing their control.
As a marketer in the year 2009, you can now take your message directly to your buyer. No advertising necessary. No regulation imposed. Do as you please. The market itself will determine your fate, not some editor or some publisher or some other myopic, self righteous judge of what the public may have or have not.
The field of book publishing is trying desperately to adapt. However, like everyone else, as a group they have no idea which direction to take. Unfortunately most of those in power have a June Cleaver 'The Internet - isn't that nice, dear!' kind of mindset. Too late for many of them. Many of the publishing companies appear to be more interested in FIGHTING the changes than they are in MONETIZING these positive changes. In a social environment, they will lose.
The Color Computer is gone. 8 tracks and CB radios are no more. Neither is it necessary to play by any set of rules given by any organization with Mr. Cleaver at the helm. Don't get me wrong. Beaver Cleaver's dad was a really nice guy. However, today, Mr. Cleaver would be merely clueless and completely out of touch. Try though he might, he could no longer control anything, for the world will have passed him by.
Google is not destroying any newspaper, radio, tv, magazine or publishing company. The market itself is determining that these things are no longer relevant to any degree and therefore, they will not survive in their present form.
If you are still using marketing strategies from the 1990's and before, you will not be attacked. No one will tell you. Instead, you will simply be politely ignored. Then, much like Ward, June, Beaver and Wally, you will be forgotten.
Wednesday, December 24, 2008
Stupid Marketing Tricks Part VII - Using The Wrong Words
Let's take just one moment to review what we have accomplished this far . . .
The very broad and most basic formula for developing and implementing an effective marketing plan has not changed at all. It is still, and most likely ever shall be:
a. Define the market.
b. Define the people.
c. Define the message.
d. Define the preferred delivery system(s).
e. Deliver the message.
We have thus far accomplished a and b. We have begun to learn how to craft an effective message (one that creates sales). This is the second post on this subject.
Remember that the entire formula must be viewed from a new perspective that takes into account the current options now available in the marketplace. The old 'tried and true' marketing systems are not working because they being applied TO a marketplace that has changed radically, dramatically and permanently.
In her book, Every Generation Needs A New Revolution, author Linda Thompson of Life Path Solutions ( http://www.lifepathsolutions.biz ), provides us with an extremely penetrating look into this new marketplace. (If you have not read her book, I highly recommend you do so if you intend to successfully market any product or service in this new marketplace. In my opinion, it is the new Bible in regards to learning to craft effective marketing messages).
"Remember the sale pitch, 'This is not your father's Oldsmobile?' That's what's happening today,” Linda says. “We are trying to sell our products and/or services to multi-generations, using the same delivery, to everyone. Most likely, those who have tried this approach have not found a great deal of success. Every Generation Needs a New Revolution illustrates how this commonplace problem can easily be overcome and can indeed be transformed instead into a real asset.”
In her book she defines the following groups of people:
The Veterans - born 1901 - 1929
The Silents - born 1930 - 1945
The Boomers - born 1946 - 1964
The Generation X - born 1965 - 1976
The Generation Y - born 1977 - 1990
The Millenials - born 1991 - Now
All of these diverse groups are found in the marketplace currently. However she breaks this down even more. For our purposes here I will summarize briefly just a few characteristics of these groups. Her treatment is far, far more comprehensive. (Again, I highly recommend that you read the book to get the full, unedited picture).
Veterans
Personality: Traditional, Family Oriented
Core Values: Patriotism, Loyalty
Think of: Charles Lindbergh, Rudolph Valentino
Silents
Personality: Conformist, Conservative
Core Values: Dedication, Sacrifice
Think of: Jimmy Carter, Charlton Heston
Boomers
Personality: Driven, Soul Searchers
Core Values: Optimism, Teamwork & Involvement
Think of: The Beatles, Bill Gates
Generation X
Personality: Risk Takers, Skeptical
Core Values: Diversity, Global Thinking
Think of: Michael Dell, Brooke Shields
Generation Y
Personality: Optimistic, Prefer Collective Action
Core Values: Confidence, Civic Duty
Think of: Tara Lipinski, LeAnn Rimes
Millenials
Personality: Remains to be seen
Core Values: Remains to be seen
Think of: Remains to be seen
What does this mean to you and your marketing efforts? It means a great deal. For here we have 6 very distinct groups of people, with 6 very distinct ways of communicating and 6 very distinct ways of perceiving that message you are sending.
One of the primary reasons your message may not be effective is that it is being perceived by groups of people who perceive your words in many DIFFERENT ways, not all of them as favorably as you might hope. This is not your father's anything.
According to Ms. Thompson in Every Generation Needs A New Revolution, the numbers break down as follows: (these numbers have not been verified by me - I reference them here from the book)
The Veterans 63 million
The Silents 49 million
The Boomers 78 million
The Generation X 40 million
The Generation Y 70 million
The Millenials Unknown
Now, let's suppose you are a Veteran, but your primary market is Gen Y. You develop a great message that references Rudolph Valentino. Nobody will know what the hell you are talking about. Don't laugh. I have files full of these things. I see this over and over again.
(Remember that you are developing multiple profiles. Hopefully you will have more than one. You will want to craft one message for the female Silent, and a completely different message for a Gen X male. You may have many profiles, requiring many different, highly targeted messages - perhaps even a different landing page for each profile . . . )
Not talking the language of your targeted market would be a really stupid marketing trick. More on this subject in the next post.
For more information, visit http://www.freepublicitygroup.com
Monday, December 15, 2008
Asoma Music Teams With Dan Millman To Create 'Song Of The Sage' - Music That Changes Lives
[Killaloe, Ontario – December 12, 2008] Asoma Music, a Canadian media company, has teamed up with Dan Millman, author of several bestsellers including 'The Way Of The Peaceful Warrior', to produce an audio product that can literally change lives. Entitled 'Song Of The Sage', the CD (also available for direct download) features twelve tracks, each dedicated to detailing a spiritual law. The readings are drawn from Dan Millman's book, 'The Laws of Spirit'. The voice recordings are done by Dan Millman himself and are combined with lush music created by Asoma Music. The end result is an experience that can take the listener to deep levels of relaxation while simultaneously allowing the listener to absorb spiritual principles that transform one's life experience.
Dan Millman is a prolific author who has sold millions of copies of his books worldwide. These include Way Of The Peaceful Warrior, The Journeys of Socrates, Sacred Journey of the Peaceful Warrior, Wisdom of the Peaceful Warrior, The Life You Were Born To Live, Everyday Enlightenment, No Ordinary Moments, Living on Purpose, Body Mind Master, and The Laws of Spirit. He has also authored two children's books; Secret of the Peaceful Warrior and Quest for the Crystal Castle.
View the entire multi-media release at http://www.freepublicitygroup.com/Release_Asoma-Music.html
Social Multi-Media Press Release Has Arrived
The Social Multi-Media Release has arrived - bigtime.
Now, simply by using this form of release, in addition to your traditional press releases, you can not only get the word out to traditional media (newspaper, magazine, radio, tv, etc) but can also get it out to technorati, facebook, linkedin and also social bookmarking sites such as digg, delicious, etc. Using both allows you to cover nearly the entire spectrum of publicity resources.
In addition you can embed audio, video - whatever you can imagine. The end result is a multi-media experience that covers all the bases. I posted a full article on this at http://www.freepublicitygroup.com/ArticleEndOfAnEra.pdf
Later this morning I will post a sample here on this blog and will continue to do so from time to time.
More at http://www.freepublicitygroup.com
Friday, December 5, 2008
Free Publicity Focus Group Announces New Web 2.0 Press Release Services
[December 4, 2008 - Holden Beach, NC] The Free Publicity Focus Group today announced a new press release service. Dubbed the 'Web 2.0 media release', this service takes advantage of the power of audio, video, social bookmarking, and a host of other features not available through the traditional press release model.
'It is a model for both the present and for the future,' stated Don McCauley, founder and facilitator of the Free Publicity Focus Group, 'and frankly, the time for a service such as this came a long time ago. It is evident that the traditional release, though still viable in many respects, is quickly being surpassed. Historically, the ability to get that release into the hands of the public has represented a challenge, due to the fact that traditional print media is limited in regards to space, and traditional electronic media is limited in regards to available time. The need to incorporate 'direct-to-the-consumer' news releases has not only become necessary - one could say it has become urgent. Current Internet technology makes this very easy to accomplish.'
The Web 2.0 media release incorporates resources that are simply not available in traditional news releases. These include, but are not limited to:
* Graphics
* Social Bookmarking Tools
* Audio
* Video
* Links
* Referral Tools
and a host of other resources. In addition to the social bookmarking aspects of this style of media release, these releases can also be highly ranked by search engines such as Google and Yahoo. Links to media sites, such as YouTube, allows for a single release to serve as a media experience, rather than a potentially boring, flat text file.
'Assuming the release is properly structured, i.e. keyword and search engine optimized', stated Mr. McCauley, 'this style of release can also serve to drive the release and the information to the top of these search engines. That fact, combined with the power inherent in presenting the information in audio and video formats, makes this style of release both an informational tool and a very powerful, direct-to-consumer marketing tool. The days of struggling to get a single release printed in a newspaper or magazine in a single market are quickly passing into obscurity.'
In addition, the ease of bookmarking the release on social marketing sites adds the potential for making the release a viral marketing tool through the utilization of tell a friend links and other information sharing tools.
A sample of the Web 2.0 press release can be seen at http://www.freepublicitygroup.com/pressrelease_web2.0.html. For more information, including options and price quotes, contact Don McCauley at the Free Publicity Focus Group by email at don@freepublicitygroup.com, or call 910-842-9248.
The Free Publicity Focus Group specializes in demonstrating how anyone can build a massive marketing and publicity campaign for little or no money. The Free Publicity Focus group brings 30 years of marketing experience to the table for their clients. Services include, but are not limited to publicity and /advertising strategy analysis, marketing plan development, campaign development, website services, traditional and web based publicity services and a host of other services.
The above release details something I've been meaning to do for a long time now. I have finally decided to offer this service because, as I see it, if you are not using a 2.0 media release in addition to the other tools in your bag of marketing tricks, that WOULD be a stupid marketing trick . . .
More at http://www.freepublicitygroup.com
Wednesday, November 5, 2008
Stupid Marketing Tricks Part III - The Unrealistic Marketing Plan
As promised I am going to discuss how an effective marketing plan is developed. We must start the discussion by asking what might at first glance appear to be a silly question.
This question is so basic to one's ultimate success that most people never stop to ask this question when attempting to take a product or service to market. This is why most people fail.
This question is so basic that it is easily pushed out of consciousness and is frankly often never asked.
Yet it is hands down the most important question one could ever ask.
Are you ready for the question? Get a pencil and some paper.
This question will be developed in three distinct steps. Ready? Ok, here goes.
Step One: Write down the name of your product or service
Step Two: Put a question mark AFTER the name of your product or service
Step Three: Before the name of your product or service, write the words 'DO PEOPLE NEED'
Now you have a question. It should look like this:
DO PEOPLE NEED (NAME)?
Now answer the question. And don't laugh. This is not the time for laughing - this is the time for brutal honesty.
I spend all day talking to people who are having a difficult time marketing their product or service. They have gone to all the trouble to set up a website, print up brochures, put together mailing lists, sent out direct mail, posted ads, sent press releases, done blog tours, developed newsletters, joined associations, put together affiliate programs, blah, blah, blah, blah on and on and on and guess what? No or low sales.
They then ask me why, after doing all of this, there are no sales. There are no sales because they forgot to ask the most important question:
DO PEOPLE NEED (NAME)?
This is not funny. You see, we get so excited about developing and marketing our product or service that we forget to ask if anyone actually needs the thing.
When I say 'need', I mean need. Not want. Want is different. The entire approach will change when one needs something versus wants something. The entire game, the whole approach, is different.
Need means the prospect will die without it. It means they will suffer terrible consequences if they do not have it. Need items are items such as food, clothing, shelter, air, water etc. Some needs are legislated (auto insurance) etc. Need means need. Must have. No way out of it.
If people NEED this product or service, the potential market is a given. The approach then is to advertise, market or publicize the fact that your product or service meets the NEED better than the product or service of the competition. People recognize the NEED for your product or service; you do not have to 'talk them' into it. It is a given.
Once you have determined that people NEED this product or service, then you must simply take the steps to define WHO needs the product or service. This is the second step. Let's not go there yet.
WANT
If people do not NEED your product or service, but rather simply WANT it, then you must attempt to elevate their WANT to the status of a NEED.
One of the primary mistakes those new to marketing make is that they assume everyone NEEDS their product or service when in fact they do not.
You may believe people NEED your item. This will not cause them to buy your item. What will cause them to buy your item is when THEY RECOGNIZE they NEED that item. This is accomplished by elevating their WANT to the status of a NEED in their mind.
See how this works? It's basic. So basic, in fact, that we forget to do it.
Do not fool yourself. Be brutally honest. Look at this from an outside perspective and ask yourself if people actually NEED this product or service. The answer to this question will form the basis of the entire approach of a successful marketing plan.
People do not NEED toys. They do not NEED gadgets. They do not NEED books. What they WANT is the enjoyment the toy might bring. What they WANT is the reduction in stress a gadget might provide. What they WANT is the information in the book.
Selling to satisfy a NEED is not easier than selling to satisfy a WANT. It is simply a completely different approach. Do NOT fool yourself into thinking that people need your item when, in fact, they do not. If you fool yourself, you will end up wasting a great deal of time and money.
Trying to sell your product or service without asking 'DO PEOPLE NEED (NAME)?' is a really stupid marketing trick . . .
More at http://www.freepublicitygroup.com
Thursday, October 23, 2008
Stupid Marketing Tricks Part II
Watching TV Is Exhausting . . .
. . . and exasperating, I might add.
Karl Greenberg of Media Daily News says it better than I ever could. However, I would also add that the same holds true for radio (especially), newspaper and magazines. The article he wrote is located here:
The public, by and large, is fed up. The use of commercial skipping technology is on an ever-upward trend. I have commercial skipping technology on nearly all my electronic devices. I call it the 'mute' button.
People want to buy. However, they do not wish to be sold. Giving the market what it wants, in the way it wants it is key, but does require a completely different set of strategies.
As I have said many times - giving your potential buyers a message, using intrusive advertising tactics not only does not work, it causes them to actually resent your message.
The entire world of advertising is slowly moving towards being lumped under the 'spam' heading.
Do you really want your potential buyers to actually resent your methods? If so, keep shoving advertising in their collective faces. If not, draw them in with strategic publicity strategies.
To be fair here, running intrusive advertising certainly is not a Stupid Marketing Trick . . . yet.
More at http://www.freepublicitygroup.com
Saturday, October 18, 2008
Stupid Marketing Tricks - Part I
Now don't laugh . . .
Being a marketing consultant, I spend my day talking to people who are having a hard time selling their product or service. It seems to me that there is no end to the number of people who are experiencing this difficulty.
This week, I heard a story from one such person. This person could not understand what might be wrong. According to her, she had done everything exactly right. She posted a very long list of all the things she had done, from the development of the marketing plan, to advertising, publicity, blogs, seo work, newsletters - the list went on and on and on and on.
She could not understand, having done everything a human could possibly do to market her product, why the sales were not happening. The answer seemed very simple to me.
So, here is a question.
Who buys medicine?
Really - answer the question - who buys medicine?
Answer?
Sick people, obviously.
People can be sick. Or they can believe they are sick.
If they are not sick, or do not believe the are sick, they will not buy medicine.
Why make such a silly pronouncement?
It is an unfortunate fact that unsuccessful marketers concentrate on the benefits of their product or on the strength of their marketing efforts. They believe people will buy actually their product on the strength of the benefits it offers, or on the basis of a marketing plan based on fantasy. Benefits are important certainly. This is true. However, this is not what sells products (or medicine for that matter).
What sells medicine is the fact that there are enough buyers who are either sick, or believe themselves to be sick.
Again, this seems silly, but this makes a very important point. That point is this:
You can do everything right - perfectly right down to the last detail. However, if there are no sick people, or no people who believe they are sick, no one will buy your medicine. Ever.
The very first question you must ask, before even considering developing, creating or taking a product to market is whether or not there is a market for the product.
IS THERE a REAL market for this product? And precisely how big is that market?
Don't laugh. Hardly anyone thinks of this question before jumping into the market. This is why many fail.
I read hundreds of marketing plans every year. I even have a form I have people fill out before we talk. One of the very first questions asked on the form is 'If everyone who COULD buy your product DID buy your product, how many sales would you make?'
This is another silly question. However, without a doubt, it is the MOST important question.
Very few people can answer it. Nine times out of ten the answer is either 'I don't know' or 'Everyone!'. Both answers are completely wrong.
You have a great product or service. It does great things or provides benefits you feel people need. However, you must ask yourself if THOSE PEOPLE believe they need it. If not, you would be stupid to spend the time, money and effort to try to sell them something they simply will not buy.
Let's cover that again. People will only buy your product if they believe they need it.
If they do not believe they need it, they will not buy it. (Please note that I said 'believe' they need it).
The Internet is many things - however it is primarily marketplace where people go to find something they already know they need. Few people log on thinking "Today I will buy something. I don't know what I will buy. I just want to buy anything. I will look around until I find something to buy."
No indeed. People log on thinking "I need X. I will find the right X at the right price and I will purchase that X."
Throughout the coming weeks I will demonstrate how to begin to build a valid, realistic and working marketing plan - one that may actually make you money. So, before the next post, I will ask you to answer several questions:
1. HOW MANY people NEED your product or service. This requires a numeric answer, not 'everybody' or 'anybody' or 'a lot of people'. Give me an actual number here.
2. Now, prove it. Show me the studies or survey results.
If you can't answer with a number derived from studies or survey results, you are only fooling yourself or being overly optimistic.
I almost said 'You might be a stupid marketer IF . . . ' but I won't. That's already been done.
More at the Free Publicity Focus Group (http://www.freepublicitygroup.com )
Saturday, October 11, 2008
Some Marketers Just Don't Get It - Part IV
In the last few posts I have discussed the fact that, to become a successful marketer, you must think like a leader, as your communication will flow from your perception of yourself. I also mentioned that a key component in this is that you learn to provide good content to your potential clients or customers, as this is what they desire.
Have you ever signed up for a newsletter? If so, I think you will agree with me that there are basically two types:
In the first, which I shall call Style One, we are pleased to receive a flow of information we both need and desire. Normally, these types of newsletters will start by quoting a recent report or study ie 'XYZ Special Report - Recent Study Shows More Seniors Going Online'. Then, we are presented with perhaps the facts or reports that give us the details. Finally perhaps, we are told why this is important to our business. And then, at the end, we are told that XYZ is a leader in developing effective email strategies.
Style Two is decidedly different. It goes a little something like this -
"Don - NEWS FOR YOU! More seniors are going online! YOU NEED THIS REPORT NOW! Special Discount Pricing FOR MEMBERS ONLY!'
Hmmm. Now, which of these two do you believe will catch my attention, assuming I am a real businessman (with a marketing budget) interested in creating a successful business that involves email marketing?
Style One demonstrates the potential for thoughtful analysis, real facts and rock solid information. Style Two sounds like it was written by a carnival huckster.
Now we must ask the real question. Whom do you trust? The businessperson who provided the information in Style One, or the shady character that jammed Style Two down our throats?
Credibility is key. You will never succeed in marketing without it.
I asked you to think of yourself as a teacher. Now I will ask you to imagine yourself as a consultant.
It is said that consultants make the big money. Why is this so? It is because they provide facts and proven strategies - impartial information.
Real leaders - teachers and/or consultants - do not use these styles of communication. They impress us with the fact that they are credible and really have the best interests of others at heart.
Likewise, nothing impresses me more than a marketer who will admit his competition is also quite good at what they do. This creates a level of credibility in my mind that can be produced in no other way. This shows honesty.
You are a good businessperson. This does not necessarily make your competition 'bad'. If you say this, you will totally lose your credibility. If you even hint at this, you will lose some credibility. A real consultant, real teachers, know that they are not the only ones on the planet with good ideas, theories, methods or techniques.
When learning to create free advertising and publicity, one need only to stop thinking like a marketer and to start thinking like a publicist. Likewise, to become a really successful marketer, one need only to stop thinking like a marketer and start thinking like a consultant.
The whole timbre of the communication offered will change. Others will perceive you in a whole new light. Likewise, YOU will perceive you in a whole new light.
Teachers and consultant are perceived to be leaders. That perception - being perceived as a leader - will cause your sales to soar.
Imagine for a moment that Albert Einstein, after developing the Theory of Relativity, had put out an email to his constituents:
"Don! You Gotta See This! I have developed an entirely NEW, secret Theory of Relativity! I am offering this report to only a very SELECT group of people. You need to HURRY as they are going fast! The price, now just $97, will most likely be raised to $147 very soon. GET IT TODAY!!!!!"
Testimonial " Albert, you are right on the money with this one! This has provided me with everything I need to know to build a rocket ship! Everyone needs this report! Thank you, thank you, thank you!"
"Order my 'Secrets To Relativity' Report today and I'll throw in bonuses worth over $4900! Blah Blah Blah"
Now, would we have put any faith in what he said about the Theory of Relativity? No. Neither will anyone put any faith in what you say if you use this type of communication. This type of communication puts you in that carnival huckster category (in the perception of real business people) in nearly every case.
It goes without saying that, if you wish to market anything successfully, you must become a valued, credible resource to your potential clients or customers. You must become a leader. In your own mind. First.
And then you must speak like a leader . . .
More at http://www.freepublicitygroup.com
Wednesday, October 8, 2008
Some Marketers Just Don't Get It - Part III
Now, I certainly did not mean to give the impression that you can be a leader in your industry simply by deciding that you are (as you may have thought from the previous post). What I meant to impress upon you here is that your communication is only as good as the results it produces. Your communication will flow from your own perception of yourself.
If you believe yourself to be a leader, your communication will reflect that perception. Conversely, if you are not confident about either yourself, your abilities, your ideas or the worth of what you might offer to others, your communication will also reflect this.
What YOU think you are is precisely what others will BELIEVE you are. Again, Psychology 101.
In the physical world, communication is more than just words. Have you ever observed a person walk into a room who exudes an air of authority? All we have to do is look at this person and we know, intuitively, subconsciously, that this person commands and expects respect. The expectation of respect is evident in the way that person walks, stands or gestures. The bearing of this person tells us he or she expects to be treated in a certain manner. It is evident in the attitude of this person. We know intuitively what this person believes himself to be. When this person speaks, his words will command attention and respect from us, as we will believe he KNOWS what he might be talking about.
So what does this have to do with marketing?
In the electronic environment, others cannot see you or, in most cases, hear you. Therefore, the only way to communicate this demeanor is through the words you use in this environment. The words you use, (this includes the tone, the delivery and a host of other factors), will determine whether others will percieve you to be believable and, subsequently, whether or not you will be trusted. Ultimately this will be the factor that will determine whether a potential client will do business with you. The only way to create that all important trust, in this environment, is to use words. The words will communicate everything there is to know about you. These words always flow from your own perception of yourself.
As regards marketing, that's very important. Frankly, it is the single most important factor to be considered, for it forms the basis of all the rest.
Success in marketing always begins with being a leader in regards to ideas. If you have an idea that attracts others, those others will be drawn to you and subsequently your product or service. If you are perceived as being just 'one of the pack', you will never experience the success you seek. The singular trait that all leaders share is that they not only are 'idea leaders', but that they FREELY share those ideas with others.
Even if your product or service is mediocre, you will still experience greater success if you serve as a resource of ideas for others. This does not mean you give away all of your 'secrets'. It does mean you must freely give enough of your ideas to be truly helpful to your customers or clients.
The Internet is based upon the free sharing of ideas - more than any other factor. We respect those who have knowledge that can help us. We revere teachers. We crave information. If you can become the source of that knowledge, can convey it effectively to others and are willing to do so, your success is virtually assured.
Your failure, on the other hand, is likewise virtually assured if your potential clients perceive a hidden agenda of some kind. For instance, if you send an email out to your list every week that provides just a tidbit of good information, covered over by paragraph after paragraph of blatant sales language, you will fail - eventually.
However, when you take on the role of a respected teacher - a teacher willing to share freely with others - your potential clients will buy whatever you recommend they buy. This only happens when you are perceived to have their own best interests at heart, rather than perceiving that you are only interested in getting into their wallets.
This is another area where new marketers fail by the thousands. Some new marketers believe that the goal is to create a huge email list and then to mail a new and exciting sales pitch to that list week after week after very boring week. No indeed.
This does not lead to success - it leads quickly to a high rate of lost subscribers. It leads to disappointment on the part of your potential client or customer.
Those who experience long term, lasting success, are those who realize that the goal is to teach. Through freely teaching others, through the sharing of ideas, they establish a position of dominance in the minds of their prospective customers or clients. This must be established PRIOR TO recommending the purchase of any product or service.
The leaders of thought in the field of education become famous for their creative thinking. The leaders of thought in the field of business have, in most cases, become rich.
To be even more succinct - if you wish to experience success in marketing, become a teacher. Do not sell - teach. It appears to be a contradiction that, if you can learn to teach - to share your ideas with your customers or clients for free, - your sales will skyrocket.
Friday, July 18, 2008
Midsummer Massacre? A Bloodbath?
The large US newspapers are getting hit very hard. Check it out . . . .
http://www.mediapost.com/publications/?fa=Articles.san&s=86831&Nid=45201&p=932294
I believe a bit of clarification is in order here. I still recommend LOCAL newspapers, if advertising is your thing, in that the local rags generally have a very loyal readership. However, many of these smaller papers are owned by the big boys. Two of our local newspapers are feeling this crunch from the trickle-down, the other two are not.
Both categories will suffer to varying degrees from Internet competition however. Local papers will continue to be a good resource for local awareness advertising if your target market is age 50+.
Tuesday, June 24, 2008
Even More Proof That The Internet Is Hurting Traditional Media
If there was ever any doubt, here is the proof . . . .
Check this out
If you have not yet made a change in your strategy, now is the time.
Monday, June 9, 2008
Uh oh . . newspapers are making a move . . .
Eric Sass wrote today in MediaDailyNews that the Tribune Company intends to slash editorial content so that their publications maintain a 50/50 advertising to content ratio. Of course this appears to be a cost cutting measure. However . . .
In my humble opinion, people are moving away from newspapers in droves in an attempt to find ad free content. If this is true, INCREASING advertising percentages in newspapers while DECREASING content could be a major catastrophe. This is just an opinion on my part and I am in no position to make any predictions regarding the future.
However, from a personal perspective, this gives me even more reason to shun the daily and go to electronic formats instead to get my information.
Only time will tell . . . .
Tuesday, May 27, 2008
More Bad News For Newspapers And Print Media
Erik Sass, in Media Daily News wrote this morning, and I quote, . . . .
"U.S. marketers say they will be cutting print and boosting online ad spending over the next three years, according to a survey by Eloqua, a Canadian-based company that helps marketers increase lead generation and customer acquisition with integrated campaigns, including online and offline components.
The survey, titled "State of the Marketer" for 2008, asked roughly 200 marketing executives from companies with revenues between $10 million and $500 million about their plans for the future.
Overall, 90% of respondents said they plan to increase online ad spending, and 15% said they would boost it "radically." Seventy-eight percent said they will increase spending on social media, 74% on email campaigns, and 65% on mobile texting.
In part, respondents said the move to digital media is driven by increased pressure for accountability in marketing by the rest of their organizations, with 86% saying corporate pressure has increased over the last three years.
The outlook for offline media isn't as promising, with print media taking the punches. Fifty-five percent of the marketers surveyed said they anticipate spending less on print advertising in three years. The Eloqua study did not specify newspapers, magazines or both."
The article is here:
http://publications.mediapost.com/index.cfm?fuseaction=Articles.san&s=83381&Nid=43132&p=932294
Thursday, April 24, 2008
We Have Come Full Circle At Last
I saw an interesting study today that confirms what, up to this point, was a suspicion for me. I knew in my heart this was happening but could find no proof sources. Now at last there is a proof source. Newspaper ads still work. They are not quite dead yet. The key is to tie the ad into your Internet site. Most people do this anyway. But the question was, can we prove that this increases sales? Check out this article . . . .
http://publications.mediapost.com/index.cfm?fuseaction=Articles.san&s=81286&Nid=41945&p=932294
There at last is the verifiable proof.
Sunday, March 9, 2008
A Change Of Pace
Rather than post 7 pages of text here, this week I invite you to download a free copy of a new, mini-Ebook just posted at the Free Publicity Focus Group website:
http://www.freepublicitygroup.com
The Ebook is entitled 'The New Marketing and Publicity Rules". It is located in the free section on the left menu.
Enjoy . . .
Don McCauley
Free Publicity Focus Group
Performance Based Marketing and Publicity
http://www.freepublicitygroup.com
http://freepublicitypro.blogspot.com
Sunday, February 24, 2008
Creating Publicity Through Writing For Publication - Part Two
Here are the specific steps to landing writing gigs (and getting a great deal of free advertising and publicity) with small, local publications . . .
Step One
Find a small, local publication and offer to contribute articles or local area specific pieces. Show them samples. Establish the fact that you are a published author and can provide quality content for their magazine or newspaper (small weekly community newspapers are best for this). Contribute in trade for a blurb or for ad space.
Step Two
Write for a period of time. Establish yourself. Get comfortable with the process. Naturally you will want to keep in close contact with the editor of the publication. Solicit feedback, but don’t be a pest. Be professional in your approach.
Step Three
After establishing your credibility with the public and with the editor of the publication, ask the editor of this single publication if he or she would be willing to provide a quick reference for you. Don’t insist. Again, be professional.
Step Four
Now you know somebody. Contact other small publications and offer to contribute to their publication. You can now provide samples of your work from a PUBLICATION SIMILAR to their own, and you now have a reference from an editor. You now know somebody. Somebody in the field. Somebody who is willing to vouch for you. People only do business with people they trust.
This may take some time. Expand your horizons are far as you can and still be comfortable.
Step Five
Continue doing this and build a resume. Take on as many of these small publications as you can reasonably handle. Every one of them is providing free ad space for you. Work your way up to the larger publications. It IS best to start with small publications if you have not done this before. Once you feel comfortable with ‘writing on a deadline’, move up to those larger publications.
Nothing will get you booted faster than missing a deadline! Make certain you are capable of making those deadlines. If you miss your deadline you leave that publication in a real bind, especially the smaller pubs. This is very important. However, if you get booted from a small publication the pain will be far less than getting the ax from a larger, more widely read publication.
Step Six
Continue this until you are fabulously rich and extremely famous. The next time you are on the Oprah Winfrey Show, please be certain to mention me. My last name is spelled “M-C-C-A-U-L-E-Y”
Seriously, though, this is a fantastic tool for indirectly marketing your book or business in the public arena. And it keeps you sharp. Many writers dream of making a living writing. Very few actually achieve the goal. This is simply because they are writers, not marketers.
However, you are fast becoming a marketer.
BTW, I have just created a new e-book entitled 'The Greatest Marketing Tool Ever Created'. It is located in the free section of the Free Publicity Focus Group site at http://www.freepublicitygroup.com . This tool, used properly, holds the potential to forever change your marketing life! Enjoy . . .
Monday, February 11, 2008
Creating Publicity Through Writing For Publication - Part One
Some of you are writers. You can write. If you can write, this is your greatest marketing tool.
Being the editor of a regional magazine, I can tell you that good writers are hard to come by. This is why so many writers receive rejection letters. That is not to say that a rejection letter means you are not a good writer. You get many rejection letters because the person sending the letter has become overwhelmed with submissions from bad writers. Trust me on this.
Good writers are hard to come by.
As an editor of a small magazine, I am ecstatic when I find a good writer. If I find a good writer and print articles by this good writer, the quality and the value of my magazine increases greatly.
I want good writers. Good writers are VERY hard to come by.
Are you getting the point yet?
The point is simply this: If you are a good writer, small publication editors want to talk to you.
A small pub editor will print you if you are a good writer.
How can you use this?
As the editor of a magazine, I want to compete with larger magazines. I want to do this because I can then attract larger advertising clients, which will increase my cash flow, the bottom line in any business. To compete with the big boys, I must have a quality piece and good content.
Only the writers produce that good content for me.
Therefore, you become very important to me.
I am being simplistic here, but for good reason. I want you to understand the opportunity you, the writer, create for small to medium size publications.
The larger publications are not in this situation. They have good writers. They don’t need you. But the smaller, competitive publications certainly do need you.
The Plan
Start by contacting smaller publications and offer to write for them.
The smaller, local magazines will be open to your suggestion. They will, of course, want to see samples of your work. It is wise to use excerpts from your book, if you can, as you have already had this professionally edited and it represents your finest work.
Try to pick an excerpt that might be relevant to local readers. If your work is fiction, this may not be possible. If not possible at all, start by writing a story about a relative or friend. Show the personal connection. You may also try local history. This will work wonders, if you can pull it off.
HOT TIP: Do NOT ask to be paid. That is an immediate turn-off, going in. There are far too many willing contributing writers to compete with. Offer to be a contributor at first. So, you might innocently ask, why write if you are not being paid?
You are being paid. If you write a full-page article for a publication, it is essentially the same as getting a full-page ad. For you. For your book or your business. However, there is a marked difference here.
The article you write is not so much advertising as it is publicity. These lines are somewhat blurred in the minds of some. The differences between advertising and publicity are easy to understand.
Advertising is a message that is completely controlled by the creator of that message. The goal of any advertising message is to either create awareness or to create action. These messages are purchased by the advertiser.
Publicity on the other hand is not controllable. Publicity can be ‘good’ publicity or ‘bad’ publicity. In addition, the goal is to create awareness, not action. However, publicity CAN create action; occasionally even more so than a properly crafted advertising message.
This is because the public has become jaded in regards to marketing messages. Our email inboxes are jammed with spam. Our physical mailboxes are filled with advertising flyers, letters and postcards of every description. We are overwhelmed with these messages while watching television or listening to radio. Please don’t get me started on the Internet versions of advertising banners, popups, etc.
All we wish to do when going to the inbox, the mailbox, our television, radio or any web page is get the information, the CONTENT we came for. The ad we encounter is perceived to be an interruption. It is the content we came for. Therein lies the simple secret to using publicity as a marketing tool.
The content is gladly welcomed, indeed sought by the seeker. Advertisements, as a general rule, are not. Your writing, your article, will be perceived, in this scenario, as content.
This is gold to you as a writer. Large segments of the public will come to appreciate what you can do and what you might know. And guess what?
There, at the bottom of the page, for the whole world to see is a little blurb . . .
‘Mary Jones is the author of ‘Creampuffs Through The Ages : The Ultimate Guide to Creampuffs’. Her book can be purchased at www.creampuff.com”.
Your article or piece can become a full-page ad if crafted properly.
The only thing you should insist on is that the blurb be placed at the end of any article you write for the publication.
Now most publications will have no problem with this at all. It is normal business practice. This article or piece is a decided benefit for the editor, so much so that many small magazine and newspaper editors are also willing to even consider trading AD SPACE for writers who contribute.
I personally use only local writers for my magazine. I give each and every one of them a free ad for their book or business, every month, in exchange for providing a monthly article for my magazine. This is because I, as the owner of the publication, must otherwise PAY writers. If I instead get a contributor to write and simply trade ad space, I do NOT have to pay for writing.
I can fill up an entire magazine (if desired) with quality writing and never have to pay one penny. The ad space I trade costs me very little as compared to paying a writer. I save money. The contributor creates awareness. In nearly every case throughout the years, these contributors have told me that the articles they write for the magazine produce far more in the way of sales than any advertisement.
This theory will most likely work best with small to medium size publications and local or weekly or specifically targeted newspapers. Please don’t try this one with the New York Times. If you try this with the New York Times please do not mention my name.
This, of course, puts your writing into the public arena. This gets you published. This creates credibility. But there is something more here.
This creates relationships. You do remember relationships, don’t you? If you are an author, having a good relationship with an editor can pay off handsomely when it's name-dropping time.
Don't be afraid to approach these local publications. The potential payoffs are huge. Next week, I will show you specifically how to make an approach to a publication that can result in your message being placed in literally hundreds of print publications for free.